PostHeaderIcon Frequently Asked Questions (FAQ)

Packaging.

Q. What is the minimum order quantity?
A. The minimum order for one item is typically 1800-2400 pieces per SKU. We can offer lower MOQ of 700-1000 pieces for the first-time customers. Small orders are shipped in a crate (see below).
If you order by container, you can usually place up to 10 different SKUs in a 20 ft container and 20-24 SKUs in a 40 ft container.

Q. What are the transportation/shipping options?
A. The vast majority of goods out of China is being shipped by sea. Our packaging products are no exception. The least expensive transportation option for bulk shipping is 40 ft HQ container (68 cubic meters, 1 cubic meter = 35.3 cubic feet). In 2010 the sea shipping rates for 40 ft HQ have been slowly rebounding from financial crisis lows; for example, China -> US West (LA) $2050, China -> US East(NY) $3550, China -> UK $2600, etc.
Additionally there are 20 ft and 40 ft containers.

As long as minimum production quantity for one item is met, LCL (Less than Container Load) shipping is possible. Please note that LCL, a popular and efficient means of transportation, results in somewhat higher transportation costs per single item. For the United States, as an example, spring 2010 rates from Shanghai to the East Coast port were approx. $75/cubic meter (CBM), West Coast (Los Angeles) $40/CBM. Customs fees, duty and inland charges are extra.

Please let us know if you require any assistance with freight calculations and logistics in general.

Q. What is the maximum order? What is your production capacity?
A. We certainly welcome large orders. We have sufficient capacity at our current production location and haven't yet seen the volume
that we could not do in reasonable amount of time.

Q. What is your manufacturing lead time?
A. Typical production cycle is 60 days. For last moment orders in peak periods, it is likely to extend by up to 30 days.

Q. Is your packaging safe?
A. Usually our plush packages conform to toys safety standards. It should also be noted that toy safety regulations are much more strict than standards for bags. We perform all the necessary testing, as required by regulations of the receiving country.
Please see the Toy Safety page for additional details.

Q. You are opening your own e-commerce store. Will candy toy bags be available for sale at plushtoys-direct.com?
A. No, this web e-commerce project only relates to plush toys and novelty plush.

Q. Do you package candy, as shown on the photos?
A. No, bags are filled for illustration purposes.

Q. I represent a retail chain. We may be interested in having your candy packaging in our stores.
A. We work with retailers. We need to know your specific terms and operational requirements.

Q. I would like to put a different product inside the packaging. What are my options?
A. We have worked with perfumes and personal hygiene items. There are many different possibilities. We will consider weight, shape, size of the object and recommend a set of working solutions. Please contact us to discuss these additional possibilities.

Q. I am a distributor in... (location). Would you consider an exclusive distribution agreement?
A. Yes, we will consider each proposal on its individual merit.

Q. Can you manufacture a candy bag based on a licensed product (i.e. cartoon character)?
A. Yes. In addition, we should sign a license agreement with you to avoid any copyright violation.

Q. Where is the price list? How to obtain it?
A. Our price list for designs that are featured on the website is available upon request.
We recommend looking at available designs and their pricing as a starting point.
Depending on quality of material, size and complexity the packaging prices typically range from $0.60 to $4.50, with most items falling into
$1.50-$3.00 range.

Q. Can we choose candy bags from the price list and order them without any changes in size and without additional design considerations?
A. Yes, of course. For example, some retailers prefer to sell empty bags, next to chocolate or candy, with few demo bags filled.

Q. Will custom design for our toy candy bags drive the price up?
A. Absolutely not. The price depends on the complexity of a plush toy plus quantity and quality of materials used.
In case of a custom design, the target price level is one of customer requirements which we then follow.

Q. We would like to set up repeat orders. For how long will the initial price stay firm?
A. We can consider one year firm price commitments.

Q. Design prototype is not a part of production run. How do we make sure we are getting exact candy bag that we requested?
A. We send a production sample prior to production run for your final approval.
We want to avoid any mishaps as much as you do, so this contractual clause of production sample approval is an absolute must.

Q. Where do you ship from?
A. We ship from Shanghai, China.

Q. Where do you ship to?
A. We ship worldwide, as long as the situation in the receiving country does not impede conducting international trade.

Q. What are the usual payment terms?
A. Normally, we offer typical industry terms: TT or Letter of Credit drawn from an acceptable financial institution + negotiated prepayment percentage.
There will be obvious differences in terms between new and regular customers, minimum volume and large volume orders.

Q. What are the advantages of doing business with Cardona Toys?
A. Number one reason – we've been in China since 1994, and we have experience in running a plush toy factory in China. We are in this business for 20 years and we know it from the inside.
Second, we offer unparallel extensive design support and total production flexibility.
Third, we are upfront with our customers and value straight business deals. Consider us as a convenient bridge that is otherwise is very difficult to find and then cross, and even if you do, you will be paying more.
We work inside China's toy industry, understand this business environment and culture, and combine it with Western management. We are fairly unique in this sense.
Fourth, and perhaps the most important reason, the PRICE.

 

  • If you cannot find an answer to your question, please call us. You can also email us or use the contact form.
Toys

Q. What is the minimum order quantity?
A. Please contact us to determine the MOQ. The toys differ greatly in size, and different technological processes apply. Typically the minimum order for one item fits into a 3 cubuc meter crate and consists of few hundred to 1200 pieces.

Q. Where is the toy price list?
A. Our price list for toys featured on the website is available upon request. We do not disclose production pricing to the general public for obvious reasons. When you request the price list, please indicate the intended volume and a type of quote, i.e. FOB or including delivery to the destination.

Q. Are your toys safe?
A. We advocate strong toy safety regulations. We follow US and EU standards on safety, standards, certification, testing. Please see the Toy Safety page for additional details.

Q. Do you provide custom toy design?
A. Yes, we can design and produce the toy prototype for you at a fraction of competitors' rates.

Q. Where do you ship from?
A. We ship from Shanghai, China.

Q. Where do you ship to?
A. We ship worldwide, as long as the situation in the receiving country does not impede international trade.

Q. What are the usual payment terms?
A. Normally, we offer typical industry terms: TT or Letter of Credit drawn from an acceptable financial institution + negotiated prepayment percentage.
There will be obvious differences in terms between new and regular customers, minimum volume and large volume orders.